Multiple Positions
Responsibilities:
- You will be responsible for providing desktop support at a client's location. You shall provide technical assistance and has good experience in Microsoft Windows / Windows XP / Microsoft Office.
Requirements:-
- ITE/ Diploma in IT or any related field Proficient in Microsoft Windows / Windows XP / Microsoft Office. Fresh graduates are welcome to apply
Desktop Support
- Responsible for the installation and commissioning of equipment installed in cabinets / customer sites.
- Perform fault maintenance services at customers' premises and liaise with vendor when necessary.
- Work with level 1 and 2 supports to troubleshoot IP and Data services.
- Front customers by providing periodic updates while troubleshooting, addressing customers’ concern and proposing improvement plans with regards to the services offered by SingTel.
- Manage a team of contractors in the cabinets, exchanges and the customer premises when services are required.
- Lead in local projects involving site surveys with SingTel internal teams.
- Perform standby duties after office hours to support 24 x 7 maintenance services to the customers.
- Possess Class 3 Driving License.
Interested Candidates send their Resumes to desktop@enggsol.net
License NO : 07C5567
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